Contact Us
We're here to help you navigate your educational journey. Whether you have questions about scholarships, need guidance on financial aid, or want to share feedback about our resources, we'd love to hear from you.
Get in Touch
General Information
Email: info@scholarshipcompass.org
Response Time: We typically respond within 24-48 hours
Office Hours:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Sunday: Closed
Specific Inquiries
Scholarship Questions
π§ scholarships@scholarshipcompass.org
Questions about specific scholarships, eligibility requirements, application processes, and deadlines.
Financial Aid Support
π§ financialaid@scholarshipcompass.org
Help with FAFSA, financial aid appeals, understanding aid packages, and maximizing funding opportunities.
Technical Support
π§ support@scholarshipcompass.org
Website issues, account problems, or technical questions about using our resources.
Content Feedback
π§ feedback@scholarshipcompass.org
Suggestions for new content, corrections to existing information, or ideas for improving our resources.
Partnership Opportunities
π§ partnerships@scholarshipcompass.org
For educational institutions, scholarship providers, or organizations interested in partnering with us.
Media Inquiries
π§ media@scholarshipcompass.org
Press inquiries, interview requests, and media-related questions.
Frequently Asked Questions
Before You Contact Us
Many common questions are answered in our comprehensive FAQ section. Here are some of the most frequent inquiries:
"Can you help me find scholarships I'm eligible for?"
While we can't provide personalized scholarship matching, our scholarship database and eligibility guides will help you identify opportunities that match your profile.
"Can you review my scholarship essay?"
We don't provide individual essay reviews, but our essay writing guide includes templates, examples, and editing checklists to help you craft compelling applications.
"Why haven't I heard back about my scholarship applications?"
Scholarship selection processes vary widely. Our deadlines guide includes typical notification timeframes for different types of awards.
"Can you guarantee that I'll win a scholarship?"
No one can guarantee scholarship awards, but our proven strategies and tips significantly improve your chances of success.
What We Can Help With
Information and Guidance
- Understanding scholarship and financial aid processes
- Clarifying application requirements and deadlines
- Explaining different types of financial aid
- Providing strategic advice for maximizing funding
Resource Navigation
- Finding relevant sections of our website
- Understanding how to use our tools and guides
- Locating specific information about programs or opportunities
Technical Support
- Resolving website functionality issues
- Account access and password problems
- Mobile compatibility questions
Content Questions
- Clarifying information in our guides
- Requesting updates to outdated information
- Suggesting new topics or resources
What We Cannot Provide
Individual Services
- Personal scholarship matching services
- Individual essay review or editing
- One-on-one counseling or coaching
- Direct scholarship applications or submissions
Guarantees
- Guaranteed scholarship awards
- Guaranteed financial aid amounts
- Guaranteed college admissions
Third-Party Services
- Information about specific scholarship providers' internal processes
- Updates on application statuses for external programs
- Appeals or advocacy with scholarship organizations
Connect With Us
Social Media
Stay connected for the latest scholarship opportunities, deadlines, and tips:
Instagram: @ScholarshipCompass
Daily tips, success stories, and deadline reminders
Twitter/X: @ScholarshipComp
Real-time updates and educational content
Facebook: Scholarship Compass
Community discussions and extended resources
LinkedIn: Scholarship Compass
Professional networking and career guidance
TikTok: @ScholarshipCompass
Quick tips and educational content for mobile users
Newsletter
Subscribe to our weekly newsletter for:
- New scholarship opportunities
- Important deadline reminders
- Exclusive tips and strategies
- Success stories from students
- Updates to our resources
Subscribe: newsletter@scholarshipcompass.org
Community Forums
Join our online community to:
- Connect with other students
- Share experiences and advice
- Ask questions and get peer support
- Access exclusive resources and events
Forum Access: Available through our website community section
Student Success Stories
Share Your Story
We love hearing from students who have successfully used our resources to secure scholarships and achieve their educational goals. Your story could inspire and help other students on their journey.
Submit your story to: stories@scholarshipcompass.org
Include:
- Your name and school (optional)
- Scholarships or aid you received
- How our resources helped you
- Advice for other students
- Permission to share your story
Featured Success Stories
We regularly feature student success stories on our website and social media (with permission). These stories help other students see what's possible and learn from successful strategies.
Feedback and Suggestions
Help Us Improve
Your feedback is invaluable in helping us improve our resources and better serve the student community.
What We Want to Hear:
- Suggestions for new content or resources
- Reports of outdated or incorrect information
- Ideas for website functionality improvements
- Requests for additional scholarship categories
- Feedback on the clarity and usefulness of our guides
How to Provide Feedback:
- Email us at feedback@scholarshipcompass.org
- Use the feedback form on individual pages
- Contact us through social media
- Participate in our periodic user surveys
Content Accuracy
We strive to maintain accurate, up-to-date information. If you notice any errors or outdated information, please let us know immediately:
Report Issues: corrections@scholarshipcompass.org
Include:
- Specific page or resource with the issue
- Description of the error or outdated information
- Correct information if known
- Source for the correction if applicable
For Educators and Counselors
Educational Partnerships
We work with high schools, colleges, and educational organizations to provide resources and support for students.
Partnership Inquiries: educators@scholarshipcompass.org
We Offer:
- Bulk access to resources for students
- Workshop materials and presentations
- Customized guides for specific student populations
- Training for counselors and educators
- Co-branded educational materials
Resource Sharing
We encourage educators to share our resources with students. All our educational content is available for non-commercial use in educational settings.
For Permissions: permissions@scholarshipcompass.org
Emergency Support
Crisis Resources
If you're experiencing a personal or financial crisis that's affecting your education, we can connect you with appropriate resources:
Crisis Support: crisis@scholarshipcompass.org
We Can Help Connect You With:
- Emergency financial aid resources
- Mental health support services
- Food and housing assistance programs
- Crisis counseling services
- Community support organizations
Immediate Crisis Resources:
- National Suicide Prevention Lifeline: 988
- Crisis Text Line: Text HOME to 741741
- National Domestic Violence Hotline: 1-800-799-7233
Business Inquiries
Advertising and Sponsorships
We carefully select partnerships and advertising opportunities that align with our mission to help students.
Advertising Inquiries: advertising@scholarshipcompass.org
Our Standards:
- Must benefit students and families
- No predatory lending or scam services
- Transparent and ethical business practices
- Relevant to our audience
Speaking and Events
Our team members are available for speaking engagements, workshops, and educational events.
Speaking Requests: speaking@scholarshipcompass.org
Event Types:
- High school college prep workshops
- Financial aid information sessions
- Scholarship search strategies
- Professional development for counselors
- Virtual webinars and presentations
Office Location
Scholarship Compass
123 Education Avenue
Suite 456
Learning City, LC 12345
United States
Note: We operate primarily as a digital resource and do not offer walk-in services. Please contact us by email or phone for the fastest response.
Response Expectations
Standard Inquiries: 24-48 hours
Technical Support: 12-24 hours
Crisis/Urgent Matters: Within 4 hours during business hours
Complex Research Questions: 3-5 business days
We appreciate your patience and will always do our best to provide helpful, accurate information to support your educational journey.
Thank you for choosing Scholarship Compass as your resource for educational funding guidance. We're honored to be part of your success story!